Katy Sheppard · Change Communications Lead

 

Superpowers

  • Simplifying complex messages into content that is easy to understand and action

  • Building relationships and managing multiple stakeholders

  • Delivering communications initiatives using innovative and engaging mediums

  • Motivates employees and building high-performance teams.

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What are the main skills I bring to Change as Usual?

Program communications expertise

  • Building alignment between the strategic intent of the organisation and the core messaging from the program or projects

  • Work in collaboration with internal communications teams to ensure the best alignment to channel and brand management

  • Strong detail orientation for communications planning and execution

  • Understanding the mechanics and dynamics of effective project communications


Change communication delivery

  • Expertise in multi-channel communications delivery

  • Strong change delivery experience, understanding the change delivery lifecycle and the change journeys of each impacted stakeholder group


 

My story

I have spent most of my career working in the marketing and communication departments. I know the power a well-executed communication plan can have on team engagement and aligning employees to an organisation's strategy.

With more than 12 years of experience as a Senior Communications Manager, I have overseen and developed communications strategies for some of Australia's most respected financial services brands.

I have a can-do attitude and excel at stakeholder management. I take the time to understand the roles, responsibilities and priorities of my stakeholders to form mutually beneficial relationships and get things done.

I'm proud to have a reputation as a trusted adviser who builds the personal brand of business executives through thoughtful communication initiatives and honest and empathic feedback.

I have experience preparing content for a variety of channels, including written updates for blogs and email, key messages for face to face presentations and video and audio messages. I continuously improve outcomes by applying insights gained from data analysis.

I thrive in complex and rapidly changing environments and use my analytical skills to improve processes that achieve better outcomes for clients and employees.

I am passionate about people and helping teams achieve greatness for the customers and stakeholders they serve.